When I open the CSV file in Excel, the characters become garbled.

When opening CSV files containing Japanese text in Excel, the characters may appear garbled. This is often caused by a mismatch between the character encoding used when creating the CSV file and the character encoding applied when opening it in Excel.

Examples:

• The CSV file is created in UTF-8 encoding.
• Excel is attempting to open in Shift-JIS encoding.
• Due to the mismatch in the above character encoding, garbled text appears in Excel.

If this issue occurs, please try the following methods.

1. First, do not double-click the CSV file to open it.
2. Launch Excel.
3. Click the Data tab.
4. Click From Text/CSV.
5. Select the CSV file and click Import.
6. A preview window will appear.
   Change File Origin (upper-right corner) to 65001: Unicode (UTF-8).
7. Verify that the text is displayed correctly,
   select the appropriate Delimiter,
   and click Load.