How do I change my Email address?

You can change your email address from the "Email address" section of the account settings screen.

Upon your change request, we will send a link to your new email address.

Please check your inbox to click the link within 24 hours to complete the procedure.

NOTES

The email is sent from a send-only address [noreply at signate.jp].

If you didn't receive your six-digit code, verification or reset email, please confirm the following:

1. Spam folder

   A spam filter or email rule might move the email to the spam folder. Please check your spam folder.
   
   

2. Security/anti-virus software settings

   If you have installed a firewall or an anti-virus software, these might mistakenly detect the email as a spam.
   
   

3. Email service provider settings

   In case you still cannot receive the emails after confirming the above, your email service provider may provide a virus-protection service or anti-spam blocking service by default. If you are using a business email, the settings might be applied on your company's email server.

   In the above cases, please contact your email service provider or your company's network administrator for the details.
   
   

4. Inbox

   If your inbox is full, new mail may not be accepted. Please make sure that your inbox has not reached its maximum capacity.